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ISO 22301:2019

ISO 22301 certification for business continuity management

Independent certification that your organisation can keep prioritised activities running, or restore them in time, after a disruption.

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Valid for
3 years
Surveillance
Years 1 and 2
Verification
Public register

Accredited and empanelled

What is ISO 22301?

ISO 22301 sets requirements for a business continuity management system (BCMS): how an organisation prepares for, responds to and recovers from disruptive incidents. At its centre are the business impact analysis, which sets priorities and recovery timeframes, and the assessment of risks of disruption to prioritised activities.

ISO 22301:2019 is the current edition, amended in 2024 for climate change. Compared with the 2012 edition it is shorter and less prescriptive, brings business continuity strategies and solutions into one clause and puts more emphasis on exercising and evaluating capabilities.

Banks, payment providers, cloud services and critical suppliers face growing regulator and customer expectations on operational resilience. Certification gives external, audited evidence that continuity arrangements exist and have been exercised, which a policy document alone cannot provide.

Who it is for

  • Banks, payment companies and insurers
  • Cloud, hosting and data centre providers
  • Outsourcing providers with contractual recovery commitments
  • Utilities, telecoms and transport operators
  • Public bodies delivering essential services

What sets audit time and cost

Application to certification decision usually takes ten to sixteen weeks, as auditors expect evidence of exercising and its review before Stage 2 can be concluded.

  • Number of people within the BCMS scope
  • Number of sites and alternate recovery locations
  • Number of prioritised activities and products
  • Dependence on critical suppliers and outsourced services
  • Combined audits with ISO 27001 or ISO/IEC 20000-1

Why it matters

What ISO 22301 gives you

  1. 01

    Recovery priorities agreed

    The business impact analysis gives leadership an agreed order of recovery and timeframes, instead of deciding during a crisis.

  2. 02

    Plans that have been tested

    An exercise programme shows whether plans work, and findings feed back into improvements.

  3. 03

    Evidence for regulators and clients

    Operational resilience reviews and outsourcing due diligence can rely on a certified, audited system.

  4. 04

    Supplier dependencies understood

    Critical suppliers and their own continuity arrangements are identified before they fail.

The audit

What our auditors examine

  1. 01

    Business impact analysis

    How prioritised activities, their recovery timeframes and the resources they depend on were identified.

  2. 02

    Risk assessment

    Risks of disruption to prioritised activities, and the treatment selected for each.

  3. 03

    Strategies and solutions

    The options chosen to protect, stabilise, continue and recover activities, and the resources committed to them.

  4. 04

    Plans and response structure

    Incident response structure, warning and communication, and business continuity and recovery plans.

  5. 05

    Exercise programme

    Exercises at planned intervals and after significant change, with post-exercise reports and actions.

  6. 06

    Evaluation of capabilities

    Periodic evaluation of continuity documentation and capabilities, including those of key suppliers.

How certification works

Every accredited certificate follows the same three-year cycle, with each step recorded and the result published in our register.

  1. 01

    Application and quote

    Tell us your scope, sites and headcount. We calculate audit time under the accreditation rules and send a fixed quote and audit plan.

  2. 02

    Stage 1 audit

    We review your documented management system, scope and readiness, and agree the Stage 2 plan. Any gaps are reported so you can close them first.

  3. 03

    Stage 2 audit

    Auditors check that the system works in practice: interviews, records and observation across the scope. Nonconformities are raised in writing.

  4. 04

    Certification decision

    Once corrective actions are accepted, a reviewer who did not take part in the audit makes the decision. Your certificate is issued and listed in the public register.

  5. 05

    Surveillance audits

    Shorter audits in the first and second years after certification confirm the system is maintained and improving. The register shows your current status throughout.

  6. 06

    Recertification

    Before the three-year certificate expires, a recertification audit reviews the whole system and renews the certificate for another cycle.

ISO 22301 questions

We audit; we do not consult.

To keep certification independent, we never design, build or fix the systems we audit, and decisions are made by people who did not take part in the audit. Read our impartiality policy.

Plan your ISO 22301 certification

Tell us your scope, sites and timeline. We reply with an audit plan and a fixed quote.